It rained that night and we could hear the rain pounding on the gutter outside our balcony. They offered to send someone up but we opted for clean towels at that point. We are sure that we didn't leave one on it. We called and they said that a do not disturb hanger must have been on the door. When we went back to our room at 930 at night, no one had come to clean it. We left our room about 10:30 and spent the day gambling and had lunch and dinner in the casino. He also told us that he would make sure housekeeping did a thorough job cleaning our room. Joe apoligized and offered to take $100 off of the $200 per night room charge for 1 of the 2 nights we were staying. The next morning we called and spoke to the manager. It was obvious that housekeeping had not cleaned the floor because in addition to the ashes on the bathroom floor there was hair that showed up on the towel we used to clean the ashes. We were so tired that we decided just to stay in the room for the night. A light was missing from the night stand and there was cigarette butts on the balcony. There was cigarette ashes in the bathroom and a spent match. By this time it's 10:30, as soon as we entered the room we could smell smoke.

When we finally went to the new room, the people next to our room were really loud and having a party so we asked to be moved again know that we wouldn't be able to sleep. Not sure if it came from the room next door thru the vents but they offered to switch rooms. All the rooms on our floor were supposed to be non-smoking. The first room we tried seemed fine but after returning from some gambling the bathroom smelled strongly of smoke.

Barona casino bus